Customer Service and Support
Creative Communications Customer Service Department strives to fulfill the company goal of exceeding customer expectations by following these 3 steps:
- Define each customer issue by gathering information and acknowledging the customer’s view.
- Recommend solution by conveying all resources and a timeline for resolution.
- Follow through with periodic updates to the customer and confirm satisfaction has been achieved.
By adhering to this procedure Creative Communications has achieved Motorola’s highest honor, the Excellence of Customer Service Pinnacle Award. This award is given to the one dealership in the nation that has consistently proven customer advocacy.
Please help us by providing any comments, concerns or suggestions.
Customer Service Phone Line: (602) 957-4400 | 1-800-767-8405